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Holiday Let Cleaning in East Sussex

Changeover cleans, fresh linen and same day turnarounds for holiday cottages, flats and coastal lets across Sussex, done to the standard guests write reviews about.

What holiday let cleaning involves

A changeover is the turnaround of a property between one set of guests and the next, usually inside a few hours on the same day. We clean holiday lets across Eastbourne and East Sussex to checkout and check in times, which in practice means arriving once the last guests have gone and being finished before the next ones arrive.

A changeover takes in every room cleaned and reset, beds stripped and remade with fresh linen, kitchen and appliances including the oven and the fridge, bathrooms sanitised and restocked, floors throughout, bins emptied and put out for collection, and the property left presented rather than merely clean. There is more detail on our Changeover Cleans page.

Linen and laundry

Linen is the part most owners find hardest to manage from a distance, particularly if you live outside the area. We can supply, launder and change bed linen and towels as part of the changeover, so there is nothing for you to store, wash or deliver.

Everything comes back pressed and presented well, because guests notice bedding before almost anything else in a property. See Linen for how the service works and what it costs.

Presentation, not just cleanliness

These properties are judged by people paying for a few days away, and the standard is higher than a domestic clean. Cushions straightened, beds dressed, welcome items set out, remote controls where they should be, and the kettle, the bin and the fridge all ready for someone walking in with suitcases.

We also flag what we find. A cracked mug, a blown bulb, a tired towel, a leaking trap or damage a guest has not mentioned. You get told the same day, with photographs if it helps, which gives you the chance to deal with it before the next arrival rather than reading about it in a review.

Coastal properties and hot tubs

Lets along the Sussex coast bring particular problems. Sand travels through a property far further than anyone expects, salt air marks glass and metalwork quickly, and damp settles in properties that sit empty between bookings out of season.

If your property has a hot tub, it needs its own routine between guests rather than a wipe over, and we handle that as part of the changeover, following the HSE spa pool guidance. See Hot Tub Cleaning.

Arrange your changeovers

Send us your changeover days and bedroom numbers and we will hold the slots across the season.

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Managing the property for you

Plenty of owners live some distance from their let, and the practical difficulty is never the cleaning itself, it is everything around it. We hold keys, meet contractors, check the property between bookings in quiet months, and handle the small maintenance jobs that would otherwise mean a trip down.

For owners who would rather hand over the running of it entirely, we offer co-hosting and management. See Co Hosting and Management and Maintenance.

Short notice and back to back bookings

Peak season means same day changeovers, and sometimes a booking lands with very little warning. We schedule holiday let work in advance across the season so the slots are held, and we will do our best with late additions rather than simply saying no.

If a guest leaves a property in a poor state, which does happen, tell us and we will send more people rather than let the next arrival walk into it. We would rather absorb an awkward morning than have you lose a review over it.

Deep cleans between seasons

Changeovers keep a property presentable, but they are not the place to strip limescale from a shower screen or pull the sofa apart. Most owners we work with book a deep clean once or twice a year, usually in the quieter months either side of the season.

That takes in the things a two hour turnaround cannot reach. Behind and under furniture, inside cupboards and wardrobes, curtains and blinds, mattress protectors, the oven stripped back, limescale throughout, and carpets extracted. It is far cheaper than replacing soft furnishings early because nothing was ever taken back to the frame.

What a changeover costs

Changeovers are priced per clean, based on the number of bedrooms and bathrooms, whether linen is included and how tight the turnaround window is. You get a fixed price per changeover so you can build it into your nightly rate rather than guessing. If you let commercially it is also worth checking how business rates apply to self catering accommodation.

Deep cleans between seasons, carpet cleaning and window cleaning are quoted separately and are noticeably cheaper arranged alongside an existing changeover contract.

Working with agencies and booking platforms

Most owners we work with list through an agency or one of the booking platforms, and each comes with its own expectations around turnaround times and cleanliness scoring. We are used to working to those, and to the agency inspections that come with the managed listings.

If your agency sends a checklist, send it over and we will work from that document rather than our own. Where an agency handles bookings and we handle the property, we are glad to liaise with them directly over changeover times so you are not sitting in the middle relaying messages.

Where we cover

We clean holiday lets across Eastbourne, Bexhill on Sea, Hastings, St Leonards on Sea, Seaford, Lewes and Brighton and Hove. There is more for particular areas on our Holiday Let Cleaning in Eastbourne, Holiday Let Cleaning In Bexhill, Holiday Let Cleaning In Hastings and Holiday Let Cleaning in Brighton and Holiday Let Cleaning in East Sussex pages.

If you let a residential property rather than a holiday one, our Property Let Cleaning page is the better place to start. To arrange holiday let cleaning, ring 07539 635589 with your changeover days and we will hold the slots.

    Testimonial

    • Best service ever. I highly recommend them. They literally rescued me after the building work was completed. Everything was done promptly; they even worked late afternoon and on Saturday. I would not have known what to do without them.

      Susanne Kosir
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    What our customers say

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    Alison Davey profile picture
    Alison Davey
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    Smart Services came to valet my car recently and did such a very good, thorough job. It's so handy that they can come to where you are, rather than waiting around. Thanks Smart Services!
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    Debbie Mumford profile picture
    Debbie Mumford
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    I'm really happy to recommend Smart Services. They came to pressure wash my deck and garden furniture, wash windows and some garden tidying and weeding. They did an absolutely fantastic job and such nice people too.
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    alison brown profile picture
    alison brown
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    Smart services did a great job on my facias. They were very green and dirty, but now look like new. Would 💯 recommend. Also their customer service is excellent 👍
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    Richard Carr profile picture
    Richard Carr
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    Professional service and friendly with a great work ethic. I have recommended Smart Services to a number of my colleagues and friends and always receive positive feedback about their service.
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    Juliette O'Flaherty profile picture
    Juliette O'Flaherty
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    Really impressed with Smart Services' work and customer service. The cleaning job was perfect and they were super helpful and responsive, went above an beyond!
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    Christine Lane profile picture
    Christine Lane
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    I am so pleased with my super clean caravan, which now looks like new. Thank you so much Smart Services for doing such an excellant job. I would definitely recommend them
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    Philip Asfour profile picture
    Philip Asfour
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    Liz, what can I say about this lady, she is friendly, organised, always on time and happy to help at short notice. Liz leaves the house beautifully clean and sparkling. She looked after my sister and her 4 siblings, they arrived from Kuwait to visit us, stayed at sovereign harbour for few days. They were overwhelmed and couldn't thank her enough. Well done and keep up the great service.
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    marian smith profile picture
    marian smith
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    best servis I have ever received clean and very efficient would recommend 100% percent very happy customers
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    Harry Roberts profile picture
    Harry Roberts
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    Smart Services recently did a full car valet for me at my home address. Not only did this stop me wasting time driving somewhere and waiting, I was able to work at home with no disturbance from the team at all. The team came just before the agreed time, kept me updated throughout the day so I knew when to expect them and provided excellent customer service throughout the whole transaction. The end result was an absolutely immaculate car for a good price and a very happy customer. I could not recommend Smart Services more!
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    Tracey Wells profile picture
    Tracey Wells
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    As a letting agent we often rely on contractors for cleaning and repairs at short notice. I contacted Rhys at Smart Services on a couple of occasions recently and I am delighted to say the response we received was excellent. They carried out the work necessary with great speed, very professional and did an outstanding job in all cases. Highly recommend them and the team. Thank you very much

    Get In Touch

    Call us to chat to one of our friendly team

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